Our Guarantee

Hospitality is unforgiving—your consultants shouldn’t be.
Catalyst Hospitality Advisors exists to remove uncertainty, not add to it. Every engagement is backed by an iron-clad promise:

1. Actionable in a Week—Or It’s Free

If your Spark Audit Priority Heat Map isn’t in your inbox within seven calendar days of kickoff, you owe us nothing.

2. ROI or We Keep Working

The Blueprint is engineered to deliver a minimum 3× return on our fee within 90 days—measured in increased revenue, reduced cost, or both. Miss the mark? We stay on the project, at no additional charge, until the numbers hit.

3. Cancel Anytime, No Penalties

Navigator is month-to-month. If our guidance ever stops moving the needle, cancel with a simple email—no lock-in, no hard feelings.

4. Radical Transparency

You’ll know every scope, metric, and deliverable before we start. No surprise invoices, hidden up-charges, or vague “consultant hours.”

5. Senior-Level Support—Start to Finish

The experts you meet on day one are the same people accountable for results. We never delegate your success to junior staff.

How to Claim the Guarantee

1. Tell Us—Flag a missed deadline or metric within five business days.

2. Review Together—We’ll audit the data side-by-side and agree on next steps.

3. Make It Right—Expect either immediate fee relief or a clear action plan with new deliverables and timelines—at no extra cost.

Small Print (That Fits on One Screen)

• ROI is calculated using mutually agreed baseline figures captured at kickoff.

• External factors outside both parties’ control (e.g., natural disasters, mandated shutdowns) pause guarantee timelines until normal operations resume.

• That’s it. No labyrinth of clauses—just partnership, performance, and accountability.

Ready to work with zero risk?

Book a 15-minute discovery call and let’s ignite results—backed by the Catalyst Guarantee.